Tag Archive: Uber India



Uber on Thursday announced the availability of a new feature in India. Called Schedule a Ride, it allows users the convenience of booking an UberX or UberGo ride from 15 minutes to up to 30 days in advance.


In an emailed statement, the ride-hailing app said the Schedule a Ride feature is now available across over 20 cities in India. Uber added that the feature was one of the top-requested services across the world.
Amit Jain, President, Uber India, in a statement explained the rationale of bringing the Schedule a Ride feature to the country, “Uber’s objective to offer accessible and reliable rides goes a notch further with the introduction of ‘Schedule a Ride’ feature. Riders can use this feature to book a ride from 15 mins to 30 days in advance. For our driver-partners, it minimises idle time and for riders it is an additional comfort of knowing your Uber will be there when it’s time to head out.”
Talking about how the feature relates to the Uber for Business (U4B) ride management platform, the company in its statement added, “With the launch of ‘schedule a ride’ our Uber for Business customers now have the choice to plan every aspect of their business travel well in advance.”
To use the feature on the Uber app, select either UberGo or UberX, then tap Schedule a Ride. You will then be presented with the option to set a pickup date, time, location, and destination. Once you cross check these details are correct, then press the Schedule UberX or Schedule UberGo button.
From this point, you can choose to cancel the ride at any point before the ride is on its way to you. Uber specifies its standard cancellation policy applies to Scheduled Rides as well. Uber says it will send you reminders both 24 hours and 30 minutes in advance of your pickup. You’ll also be notified after your ride is on the way, as well as whether dynamic pricing applies.
Uber recently gained attention in the country when it introduced two new India-specific features – Request a Ride for Others, and Dial an Uber.

 

Source : (gadgets.ndtv.com)

Advertisements

Didi Chuxing’s acquisition of Uber’s China business last week reshapes the landscape in Asia’s growing ride-hailing sector, and leaves India’s Ola more vulnerable to attack by Uber in its $12 billion (roughly Rs. 80,232 crores) home market.

Four months ago, Ola executives met with Didi hoping the Chinese firm would invest fresh capital to help it fight Uber Technologies Inc which, with its deeper pockets, has made rapid inroads into India.

They were told Didi wanted first to sort out its own challenges in China, said a person with direct knowledge of Ola’s plans. Didi and Uber have raised and spent billions of dollars in a discount slugfest to win drivers, passengers and market share in China.

Didi, now worth around $35 billion, last year invested about $30 million in Ola, which is also backed by Japan’s SoftBank Group, and the two are allies in an anti-Uber group that also includes US-based Lyft and Southeast Asia-focused Grab.

“This (Didi/Uber China) deal changes the dynamics of how they (Didi) will invest in India,” said the person, who didn’t want to be named because the discussions were private. If Didi invests more in Ola, it’s effectively betting against Uber, its new partner in China, the person said.
It’s not clear whether Didi would provide equity or debt to Ola, which has raised around $1.3 billion in funding and is valued at over $5 billion. SoftBank Capital, Ola’s key investor, faces its own financial issues and is selling assets to raise cash and reduce debt, which may pose another fundraising challenge for Ola, which was aiming to raise another $1 billion this year.

Ola did not respond to an email request for comment. Didi said in an email that it will focus in the coming months on “ensuring smooth integration internally.” It did not comment on its meeting with Ola. Didi has no immediate overseas investment plans, said a person with direct knowledge of the matter.

The stakes are high in India, already one of the world’s fastest growing taxi markets. Ola and Uber have burnt through investors’ money and clashed in legal battles over alleged dirty-tricks tactics and pricing.

After the Didi deal, Uber is even more focussed on India, which it has previously called its No. 2 priority overseas market, doubling down on resources, staffing and technology deployed there, said two people familiar with Uber’s plans, one of whom is based in the United States.

Mission India
Ola, founded by two graduates from India’s premier technology institute, commands half of the country’s taxi market as of end-June in terms of the number of cars registered on its platform, according to Counterpoint Research, with Uber on around 30 percent market share, and catching fast.

Uber has previously launched a bike taxi and autos service in India – a sign that it wants to localize transport options and a lesson from China where it focussed on privately-owned cars in big cities, where car ownership has historically been low.

Uber declined to comment for this article.

In February, Uber opened an engineering centre in Bengaluru and has, according to LinkedIn, brought in ex-Google executive Apurva Dalal to lead its India product build. It has also hired more than three dozen engineers in India in six months and plans to add dozens more by the end of the year, said one of the people familiar with Uber’s plans.

Two executives heading Uber’s mapping efforts, Brian McClendon and Manik Gupta, visited India in June to work on making the Uber app more localised and boosting the mapping capabilities, the other, US-based, individual said.

While Uber has pushed into cities and markets worldwide, Ola operates only in its home market. Ola is in 102 cities versus Uber’s 27, according to Counterpoint, and offers a wider range of products – from auto rickshaws to shuttle buses, as well as taxi rides.

The Didi/Uber deal “will put Ola in a corner, and the pressure will rise,” said Neil Shah, research director at Counterpoint. “The money Ola has will not last forever and it will require a lot of funding with Uber gaining financial strength.”

 
Source : (gadgets.ndtv.com)


Taxi aggregator Uber has temporarily shut down its Uber Auto service, which debuted in April in New Delhi this year.

Launched as a cash-only service based on government approved metered fare, UberAuto’s service wasn’t extended beyond the Indian capital and was quietly removed from the app a fortnight ago.

An Uber spokesperson confirmed the development to Gadgets 360 with the following statement.

“At Uber, we continuously experiment with products to ensure that we can provide the most efficient, affordable and convenient ride to everyone everywhere. We are temporarily removing this product to solve specific problems that need to be resolved to help it scale.”

On Twitter, Uber India’s handle responded to customer queries by saying that it was run as an experiment in Delhi, and has been discontinued for now.

According to the latest figures quoted by Ola Cabs, it has around 65-70,000 autos on its platform across Indian six cities – Delhi, Chennai, Bengaluru, Ahmedabad, Hyderabad, and Pune. Ola also integrates with Kaali-Peeli cabs in Mumbai and Kolkata.

Chandigarh-based auto-rickshaw aggregator Jugnoo quoted a fleet of 3,300 autos under its brand during its latest funding round in November.

Ola, Didi, Lyft, and GrabTaxi announced that they are forming a global ridesharing partnership to take on Uber last week, as an extension to the strategic partnership between Lyft and Didi Kuaidi, formed earlier in September.

Uber launched its UberASSIST program to provide additional assistance to the elderly and disabled, with operations starting in Delhi in India last week.

Source : (gadgets.ndtv.com)